Terms of Service (TOS)

Web Hosting & Ecommerce Customer Restrictions

The following Terms of Use apply only to ASPHostCentral.com Web Hosting and Ecommerce customers, and supplement the terms in sections C and D that apply to all ASPHostCentral.com customers:

• Server Resources - Any Web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to either pay additional fees (which will depend on the resources required), reduce the resources used to an acceptable level, or upgrade its service to a Dedicated Server plan. ASPHostCentral.com will be the sole arbiter of what is considered to be a high server usage level. All Web Hosting and Ecommerce accounts come with a limit of 5,000 files per account. Each block of 5,000 files after the initial 5,000 will incur an additional charge of US$9.95/month. Any Web Hosting and Ecommerce account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.


• Spamming - Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to ASPHostCentral.com customers. The term "spamming" also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP or IPP and referencing in the spam a Web site hosted on a ASPHostCentral.com server, and selling or distributing software (on a Web site residing on a ASPHostCentral.com server) that facilitates spamming. Violators will be assessed a minimum fine of $200 and will face immediate suspension. ASPHostCentral.com reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision


• Scripts- Any scripts that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice. ASPHostCentral.com does not permit CGI script sharing with domains not hosted by ASPHostCentral.com or any scripts that may be abused for UCE purposes.


• Background Running Programs and Cron Jobs - ASPHostCentral.com may allow programs to run in the background. These programs will be considered on an individual basis and Web Hosting and Ecommerce customers will incur extra charges based on system resources used and operational maintenance needed. If you wish to run background programs please contact ASPHostCentral.com here so that we can arrange set-up.


• IRC - ASPHostCentral.com does not allow IRC or IRC bots to be operated by Web Hosting and Ecommerce customers.


• Software Distribution - ASPHostCentral.com Web Hosting and Ecommerce accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact [email protected] to make special arrangements.


• Multimedia Files - Multimedia files are defined as any graphics, audio, and video files. ASPHostCentral.com Web Hosting and Ecommerce accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any Web site whose disk space usage for storing multimedia files exceeds 10% of its total usage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files.


• Databases- Any database stored on ASPHostCentral.com Web Hosting and Ecommerce servers will be limited in size to 10% of the total disk space allotted for that particular domain's plan/web hosting account.

Dedicated Server Customer Restrictions

The following Terms of Use apply only to ASPHostCentral.com Dedicated Server customers, and supplement the terms in sections C and D that apply to all ASPHostCentral.com customers:

• Customer Security Responsibilities - The customer is solely responsible for any breaches of security affecting servers under customer control. If a customer's server is involved in an attack on another server or system, it will be shut down and an immediate investigation will be launched to determine the cause/source of the attack. In such event, the customer is responsible for the cost to rectify any damage done to the customer's server and any other requirement affected by the security breach.


• IRC- ASPHostCentral.com allows Dedicated Server customers the use of IRC inside the ASPHostCentral.com network as long as the use of IRC on a ASPHostCentral.com server does not violate any of the other terms of these TOS. As a policy, ASPHostCentral.com will not provide vanity IRC reverse DNS records. To enforce this policy ASPHostCentral.com does not turn the reverse address of IPs over to the customer. Authority over this information remains with ASPHostCentral.com.


• Billing for Network Resources - The customer understands that the customer is responsible for paying for any network resources that are used to connect the customer's server to the Internet. The customer may request that the customer's server be disconnected from the Internet, but the customer will still be responsible for paying for any network resources used up to the point of suspension or cancellation.

Customer Terms of Use

The following Terms of Use apply to ALL ASPHostCentral.com customers: ASPHostCentral.com services include, but are not limited to: any act of preparing, setting up, connecting, maintaining, terminating, or reconnecting customers' account (including all billing data and the space on the particular Web server that ASPHostCentral.com provides to customers); any use by customers, or any access provided to customers by ASPHostCentral.com, of computing, telecommunications, software, information, hardware, and equipment; any act, or provision of any service, by ASPHostCentral.com to customers, related to Web hosting and domain name registrations (including server usage and technical support), regardless of duration and whether paid for or not; any provision by ASPHostCentral.com to customers, of any space, Internet connectivity, or electrical power; any access or use related to the ASPHostCentral.com Web site, including the Web site itself; any other service mentioned in the TOS; any other service provided by ASPHostCentral.com to customers, whether used or not; any other ASPHostCentral.com services that are used by customers, whether offered or provided by ASPHostCentral.com to customers.

• Ownership of Web Site- The legal owner of customers' Web sites and accounts with ASPHostCentral.com will be the individual or organization whose name is listed in ASPHostCentral.com database as the owner. Customers will fully cooperate with and abide by any and all of ASPHostCentral.com security measures and procedures in the event of any dispute over ownership of customers' Web sites and accounts with ASPHostCentral.com.


• Illegal Use- ASPHostCentral.com servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Additionally, in purchasing ASPHostCentral.com services, all ASPHostCentral.com customers certify that they and/or the organization they represent in procuring services from ASPHostCentral.com are not, nor have been designated, a suspected terrorist as defined in Executive Order 13224; are not owned or controlled by a 'suspected terrorist' as defined in Executive Order 13224; and are not on, are not a member of, related to, associated with, or controlled by any organizations on the list contained in the Annex to Executive Order 13224 and all updates thereto.


• Spamming- Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to ASPHostCentral.com customers. The term "spamming" also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP or IPP and referencing in the spam a Web site hosted on a ASPHostCentral.com server, and selling or distributing software (on a Web site residing on a ASPHostCentral.com server) that facilitates spamming. Violators will be assessed a minimum fine of US$200 and will face immediate suspension. ASPHostCentral.com reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.


• System and Network Abuse- Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP/IP packet header or any part of the header information in an email or a newsgroup posting.


• Viruses and Other Destructive Activities - Use of ASPHostCentral.com services or equipment for creating or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use ASPHostCentral.com services and equipment (or any connected network, system, service or equipment) or conduct their business over the Internet.


• Copyright Violations - The Digital Millennium Copyright Act ("DMCA") sets forth the law regarding the use of copyrighted materials on the Internet. All ASPHostCentral.com customers are subject to the requirements of the DMCA. Individuals or entities submitting notifications of copyright infringement by a ASPHostCentral.com customer (per the DMCA) to ASPHostCentral.com must follow the below procedures. Copyright infringement notifications submitted to ASPHostCentral.com according to these procedures will be processed within 21 days of receipt. Customers who are the subject of a DMCA notification that meets the below criteria may be subject to account termination at ASPHostCentral.com sole discretion.


• DMCA Copyright Infringement Notification Requirements
  
  1. Signature of the copyright owner or a person authorized to act on the copyright owner's behalf (the "Claimant").
  2. Identification of the copyrighted work(s) claimed to have been infringed.
  3. Identification of the material claimed to infringe the copyright(s), and enough information for ASPHostCentral.com to locate it including URLs and specific descriptions of the infringing material at each URL.
  4. The Claimant's name, address, and telephone number(s).
  5. A statement that the Claimant has a good faith belief that use of the disputed material is not authorized by the copyright owner or his agent.
  6. A statement, under penalty of perjury, that the information in the notification of copyright infringement is accurate and that the Claimant is authorized to act on behalf of the copyright owner.


• Child Pornography- The use of ASPHostCentral.com services to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. ASPHostCentral.com is required by law, and will, notify law enforcement agencies when it becomes aware of the presence of child pornography on, or being transmitted through, its services.



• Privacy- ASPHostCentral.com is concerned with the privacy of on-line communications and Web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, ASPHostCentral.com urges its customers to assume that all of their on-line communications are insecure. ASPHostCentral.com cannot take any responsibility for the security of information transmitted over ASPHostCentral.com facilities.


• Customer Responsibility-Customers are required to use the ASPHostCentral.com network responsibly. This includes respecting the other customers of ASPHostCentral.com. ASPHostCentral.com reserves the right to suspend and/or cancel service with any customer who uses the ASPHostCentral.com network in such a way that adversely affects other ASPHostCentral.com customers. While ASPHostCentral.com may monitor its service electronically to determine that its facilities are operating satisfactorily, as a general practice, ASPHostCentral.com does not monitor its customers' communications or activities to determine whether they are in compliance with the TOS. However, when ASPHostCentral.com becomes aware of any violation of the TOS or other user agreements, ASPHostCentral.com may take any action to stop or correct such violation, including, but not limited to, denying access to ASPHostCentral.com services and equipment or to the Internet. In addition, ASPHostCentral.com may take action against a customer or a customer of such customer because of the activities of such customer. ASPHostCentral.com anticipates that customers who offer Internet services will cooperate with ASPHostCentral.com in any corrective or preventive action that ASPHostCentral.com deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of ASPHostCentral.com policy and ASPHostCentral.com reserves the right to take any such action even though such action may affect other customers of the ASPHostCentral.com customer.


• Actions Taken by ASPHostCentral.com- The failure by a customer to meet or follow any of the TOS is grounds for account deactivation. ASPHostCentral.com will be the sole arbiter as to what constitutes a violation of the TOS. ASPHostCentral.com reserves the right to remove any account without prior notice and to refuse service to anyone at any time. When ASPHostCentral.com becomes aware of an alleged violation of its TOS, ASPHostCentral.com will initiate an investigation. During the investigation, ASPHostCentral.com may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, ASPHostCentral.com may, at its sole discretion, restrict, suspend, or terminate a customer's Web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, ASPHostCentral.com will notify the appropriate law enforcement authorities of such violation. An unlisted activity may also be a violation of the TOS if it is illegal, irresponsible, or constitutes disruptive use of the Internet. ASPHostCentral.com does not issue credits for outages incurred through service disablement resulting from TOS violations. Violators of the policy are responsible, without limitations, for the cost of labor to rectify any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by ASPHostCentral.com.


• Disclaimer-The ASPHostCentral.com service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. ASPHostCentral.com expressly disclaims any representation or warranty that the ASPHostCentral.com service will be error-free, secure or uninterrupted. No oral advice or written information given by ASPHostCentral.com, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. ASPHostCentral.com and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.


• LIMITATION OF LIABILITY - TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT, AND UNDER NO THEORY OF LAW OR EQUITY, WILL ASPHostCentral.com (INCLUDING, WITHOUT LIMITATION, ASPHostCentral.com EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES, CO-SUBSIDIARIES WITH THE SAME PARENT COMPANY AS ASPHostCentral.com, AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS, LICENSORS, OR THE LIKE) OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING ASPHostCentral.com SERVICES, BE LIABLE FOR THE LOSS OF A DOMAIN NAME, OR ANY BUSINESS OR PERSONAL LOSS, REVENUES DECREASE, EXPENSES INCREASE, COSTS OF SUBSTITUTE PRODUCTS AND/OR ASPHostCentral.com SERVICES, OR ANY OTHER LOSS OR DAMAGE WHATSOEVER, OR FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF ANY USE OF, OR ANY INABILITY TO USE, ANY ASPHostCentral.com SERVICES EVEN IF ASPHostCentral.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ASPHostCentral.com TOTAL CUMULATIVE LIABILITY, IF ANY, TO CUSTOMER, OR ANY THIRD PARTY, FOR ANY AND ALL DAMAGES, RELATED TO THE TOS OR ASPHostCentral.com SERVICES, INCLUDING, WITHOUT LIMITATION, THOSE FROM ANY NEGLIGENCE, ANY ACT OR OMISSION BY ASPHostCentral.com OR ASPHostCentral.com REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, WILL BE LIMITED TO, AND WILL NOT EXCEED, THE ACTUAL DOLLAR AMOUNT PAID BY THE CUSTOMER FOR THE SERVICES WHICH GAVE RISE TO SUCH DAMAGES, LOSSES AND CAUSES OF ACTIONS DURING THE 3-MONTH PERIOD PRIOR TO THE DATE THE DAMAGE OR LOSS OCCURRED OR THE CAUSE OF ACTION AROSE.


• Modifications-ASPHostCentral.com may discontinue, upgrade, replace, modify, or change in any way, without limitation, any software, application, program, data, hardware, equipment, or portions or components thereof, used to provide customers with ASPHostCentral.com services. Certain changes to ASPHostCentral.com services may affect the operation of customers' personalized applications and content. Each customer is solely responsible, and ASPHostCentral.com is not liable, for any and all such personalized applications and content, except as expressly agreed to by ASPHostCentral.com.


• Backup of Data-Except where ASPHostCentral.com has expressly agreed in writing to the contrary, customers are solely and entirely responsible, and ASPHostCentral.com is in NO way responsible, for the management and backup of all customer data, and all updates, upgrades, and patches to any software that customers use in connection with ASPHostCentral.com services. However ASPHostCentral.com does maintain daily backups as part of disaster recovery policy.


• Third Party Licenses-ASPHostCentral.com makes a reasonable effort to provide customers with technologies, developments, and innovations (collectively "Technologies"), part of which may be licensed, or co-branded, from or by, third party entities. However, ASPHostCentral.com makes NO warranty of any kind, either express or implied, regarding the quality, accuracy, reliability, validity, or continued existence of any or all aspects of such Technologies. Moreover, ASPHostCentral.com specifically disclaims all warranties of merchantability and and fitness for a particular purpose for such Technologies. Furthermore, no customer will hold ASPHostCentral.com liable in any way for the revocation of any license, which has been licensed to ASPHostCentral.com. The use of the Technologies obtained from or through ASPHostCentral.com, or any other referred third party, whether directly or indirectly, is at the sole risk of customers.


• Non-ASPHostCentral.com Products- Any mention of non-ASPHostCentral.com products by ASPHostCentral.com, its employees, or any third party entity related to ASPHostCentral.com is for information purposes only and does not constitute an endorsement or recommendation by ASPHostCentral.com. ASPHostCentral.com disclaims any and all liabilities for any representation or warranty made by the vendors of such non-ASPHostCentral.com products or services.


• Intellectual Property- Customers will not, without ASPHostCentral.com express written consent, copy, reproduce, republish, or otherwise use any material, in whole or in part, that is located on ASPHostCentral.com Web site, and customers will not use any of ASPHostCentral.com trademarks, service marks, copyrighted materials, or other intellectual property without ASPHostCentral.com express written consent. Customers will not, in any way, misrepresent their relationship with ASPHostCentral.com, attempt to pass themselves off as ASPHostCentral.com, or claim that customers are ASPHostCentral.com.


• Assignment -Customers may not assign or delegate their rights or obligations under the TOS or other agreement for ASPHostCentral.com services, either in whole or in part, without the prior written consent of ASPHostCentral.com.


• Minimum Age Requirement - ASPHostCentral.com customers must be at least 18 years of age. Any individual under the age of 18 years ("Minor") must have a parent or guardian accept the TOS in order for the Minor to become an ASPHostCentral.com customer. A parent or guardian who accepts the TOS on behalf of a Minor will be primarily liable for ensuring complete and proper compliance with the TOS, including the timely and full payment of the charges for ASPHostCentral.com services, and such primary liability will continue even when the Minor has attained the age of 18, unless the parent or guardian obtains ASPHostCentral.com express written consent to the contrary. Any acceptance of the TOS or any other agreement for ASPHostCentral.com services will be deemed null and void to the extent that ASPHostCentral.com will not be liable in any way as a result of the Minor's age or legal incapacity or the Minor's use of ASPHostCentral.com services.


• Governing Law and Severability- The TOS, and any other agreement for ASPHostCentral.com services, will be governed by and construed in accordance with the laws of the State of Ohio, USA without reference to its conflicts of laws principles. Any litigation or arbitration between a customer and ASPHostCentral.com will take place in Ohio, and the customer will consent to personal jurisdiction and venue in that jurisdiction. If any provision or portion of the TOS or other ASPHostCentral.com agreement is found by a court of competent jurisdiction to be unenforceable for any reason, the remainder of the TOS or the agreement will continue in full force and effect.


• Force Majeure-ASPHostCentral.com will not be liable for delays in its performance of the TOS or ASPHostCentral.com services caused by circumstances beyond ASPHostCentral.com reasonable control, including acts of God, wars, insurrection, civil commotions, riots, national disasters, earthquakes, strikes, fires, floods, water damage, explosions, shortages of labor or materials, labor disputes, transportation problems, accidents, embargoes, or governmental restrictions (collectively "Force Majeure"). ASPHostCentral.com will make reasonable efforts to reduce to a minimum and mitigate the effect of any Force Majeure. Notwithstanding anything contained elsewhere herein, lack of finances will not be considered an event of Force Majeure nor will any event of Force Majeure suspend any obligation of customers for the payment of money due.Waiver and AmendmentAny waiver, modification, or amendment of any provision of the TOS or other agreement for ASPHostCentral.com services, initiated by a customer, will be effective only if accepted in writing and signed by an authorized representative of ASPHostCentral.com.


• Independent Contractors-Nothing in this Agreement will be construed as creating a partnership or relationship of employer and employee, principal and agent, partnership or joint venture between ASPHostCentral.com and its customers. Each of ASPHostCentral.com and its customers will be deemed an independent contractor at all times and will have no right or authority to assume or create any obligation on behalf of the other, except as may be expressly provided herein.


• Construction and Interpretation- Wherever in this TOS the masculine, feminine, or neuter gender is used, it will be construed as including all genders, and wherever the singular is used, it will be deemed to include the plural and vice versa, where the context so requires. The division of the TOS into sections/paragraphs, and the insertion of headings/captions, are for convenience of reference only and will not affect the construction or interpretation of the TOS. Any rule of construction to the effect that any ambiguity is to be resolved against the drafting party will not be applicable in the construction or interpretation of the TOS.


• Complete Agreement and Exclusivity-The TOS, and/or any other specific agreement for ASPHostCentral.com services, constitutes the complete understanding and agreement between ASPHostCentral.com and its customers. Except when expressly agreed to the contrary in signed writing by an authorized representative of ASPHostCentral.com, the TOS supersedes any other written (including digitized/computerized) agreement, oral agreement, and/or agreement by conduct. This TOS, and/or any other specific agreement for ASPHostCentral.com services is between ASPHostCentral.com and its customers only and will not confer any rights in any third party except as otherwise expressly provided by ASPHostCentral.com.

Customer Billing Policy

The following Terms of Use constitute ASPHostCentral.com Billing Policy and apply to ALL ASPHostCentral.com customers:

• Payments- All charges are shown in US Dollars. Payments are to be made in US dollars. ASPHostCentral.com accepts the following types of payment: Credit Card (VISA or MasterCard only)
  Bank WireTransfer
  PayPal
  
  All payments are due on the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. If you provide ASPHostCentral.com your credit card information, you authorize ASPHostCentral.com to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with ASPHostCentral.com Billing Policy in the TOS. ASPHostCentral.com will then automatically charge your credit card on the next Account Statement Date. You are responsible for directly updating, or notifying ASPHostCentral.com, of any changes to your credit card (including, but not limited to card number, expiration date, billing address, or card status). Customers not paying by credit card agree to make payment of their balance due within ten (10) days of the Account Statement Date. Accounts that are thirty (15) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.


• Billing Cycles (Terms) - ASPHostCentral.com offers three Billing Cycles (terms) for hosting charges: Quarterly (3 months), Half-Yearly(6 months) and Yearly (12 months). The Billing Cycle begins on the Plan Activation Date. Resellers are limited to the monthly Billing Cycle for all of their charges. Non-credit card payment methods are limited to Annual or Quarterly Billing Cycles. You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take effect at the time of the next plan renewal. All additional features added to an account are charged monthly. Additional items are non-refundable.


• Account Renewals-In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's Billing Cycle. Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.


• Statements- ASPHostCentral.com does not mail paper invoices or statements. Statements can be viewed and printed through the Control Panel. Customers may elect to receive their monthly account billing statement via email.

Fees, Charges and Cancellation

• Bank Wire Payments - ASPHostCentral.com does NOT charge fees for accepting payment via bank wire, however, international wire transfers may be assessed a $20.00 USD processing fee by an intermediary bank. In addition, your issuing bank may also charge a fee for sending the wire. Please add these fees to the amount that you are sending to ASPHostCentral.com or the amount credited to your account will be less than your intended payment.


• Reactivation-Customers that wish to reactivate a closed account will be assessed a $15.00 reactivation fee. A $30.00 fee will be assessed if ASPHostCentral.com restores your data files to your reactivated account.


• Hosting Plan Changes -Customers electing to change to a lower priced hosting plan on the same platform will be charged a $15.00 administrative downgrade fee. There is no upgrade fee for upgrading to a higher priced plan, however, you will be charged any difference between the setup fee applicable to your new and former plans.


• One-Time Configuration/Setup Fees - Customers electing to install components or an external applications to the server will be charged a small, one-time setup fee between $15.00 - $25.00. This fee is NON-Refundable upon cancellation of the hosting account. This one-time configuration fee includes the Crystal Report 2008 setup, Reporting Service Setup, Windows SharePoint Setup, Static IP setup, SSL Setup and any setup that carries a fee between $15.00 - $25.00 and this fee is non-refundable.


• Cancellations-Hosting plans will automatically renew until a plan is cancelled. In order to cancel service, you must raise the support ticket or contact ASPHostCentral.com Customer Service Team, Monday through Friday, 9:00 A.M. to 5:00 P.M. Eastern Time. ASPHostCentral.com customer service representatives will assist you with the cancellation process. Please be aware that there are no pro-rated refunds after the first 30 days of service. Cancellation requests must be received by ASPHostCentral.com a minimum of thirty (30) days prior to the end of your Billing cycle for dedicated server plans and a minimum of ten (10) days prior to the end of your billing cycle for all other plans. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by ASPHostCentral.com. ASPHostCentral.com is unable to cancel your account effective for a future date. ASPHostCentral.com will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact ASPHostCentral.com as soon as possible. ASPHostCentral.com does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to ASPHostCentral.com services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. ASPHostCentral.com reserves the right to cancel any account, at any time, without notice, for any reason ASPHostCentral.com considers appropriate.


• 30-Day Money Back Guarantee -Each of ASPHostCentral.com shared hosting plans carries a 30-day unconditional money back guarantee. If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund of the fees paid in advance (excluding setup fees) upon plan cancellation. The following services do not qualify for the 30 Day Money Back Guarantee: additional items and services; domain name registration; dedicated servers; items and services ordered through the reseller program; domain parking plus; change of mind; and overage fees. Additionally, if your website/application does not run properly on our server, you will be entitled to a part-refund if and only if the problem is from our server. If your site cannot run properly due to several reasons such as web deployment issue, coding issue, licensing issue or whatever reasons that are not sourced from our server, you are not entitled to any refund. For the account cancellation within the first 30 days of the new registration, there is a one-time $15.00 non-refundable setup fee. If a customer cancels an account within the first 30 days, the customer may qualify for a full refund, minus $15.00 account setup fee. This account setup fee applies to ALL the hosting plans displayed on our website


• Refund Policy-Refunds are only available in accordance with the 30 Day Money Back Guarantee. Refunds will be provided in the same payment method of the original payment. There are no refunds offered or promised after 30 days. If you register for our Half-Yearly or Yearly Plan and you make a cancellation request within the first 30 days, you will be charged $15.00 one-time setup fee. If you cancel the account on the first 30 days, you cannot be categorised under our Half-Yearly and Yearly Plan customer anymore. The refund will be provided, minus $15.00 one-time setup fee


• Billing/Price Changes-ASPHostCentral.com policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.

Promotion Service

• Domain name registration promotion service
• Offer is valid on certain promotion period only and it is subject to change without prior notice.
• Offer is valid for new customer only, registering a new 12-months account within the promotional period. The offer is not valid for any returning or existing customers.
• Offer is not valid on any account upgrade.
• Offer is valid on one hosting account only.

Recent Updates

• On 15th Aug 2019, we upgrade most of the features on our hosting plan. The upgrade is important to give our customers extra resources and quota on their accounts.


• For all our existing customers (any customers who registered before 15th Aug 2019) who wish to take the opportunity to have the latest quota upgrade, there will be a one-time $25.00 administrative fee associated. If you are interested to upgrade the quota, you can raise a ticket via our Help Desk System


• In case the customer hosting plan is under one of our hosting promos, by doing a "quota request upgrade", the hosting promo will be no longer valid


• Our management reserved full rights to determine whether a particular account is eligible for this "quota upgrade".


• Starting from 7th Nov 2011, ASPHostCentral.com starts to offer a hosting service located in our prestigious Amsterdam (Netherland) Data Center. For further information, please click here. For all our new customers who wish to have their sites activated on our Amsterdam (Netherland) data center, you must indicate your request on our order form at https://secure.asphostcentral.com. For our existing customers, a one-time migration fee applies to all requests on our Amsterdam (Netherland) data center and please create a ticket from our Help Desk System to signal your interest. Thank you.